Merlene Codrington
Owner and licensed applicator
Merlene started the company after working in resort housekeeping and operations. She takes the first walk-through of every new property.
Pest control for Park City lodging
Quiet work for busy lodging.
We treat lodges, hotels, condo buildings and nightly rentals in Park City and the Wasatch Back. A person answers, the work happens while the room is empty, and the report goes to you, not to the guest.
Who are you writing for?
How we respond
From the first text to a note on your desk
Six steps, the same at a large resort and at a four-bedroom rental. The guest isn't one of them.
- 01
You text the room or unit
Send a room number, never a guest's name. A person reads the line while it is open and writes back with a window.
- 02
We agree a window with you
After checkout, between turns, or while the guest is out. We don't knock on an occupied door unless you ask us to.
- 03
We arrive without a fuss
One technician in a plain polo, a badge in a pocket, and the service entrance. We park where you tell us to.
- 04
We inspect before we treat
With a light, along the seams, baseboards, closet and the wall behind the bed. You hear what we found before we touch anything.
- 05
The report goes to you
A written note for the manager: the room, what was found, what was done, and whether the room can go back in service. Nothing goes to the guest or a listing.
- 06
We check again
A return visit is booked before we leave. The room's status is yours to set, and we say plainly when we'd keep it out a little longer.
Seasonal staffing
The crew follows the ski calendar
Park City's busy weeks aren't spread evenly, and neither is the crew.
Ski season
A second lodging crew works from late November. The line is also answered on Sunday mornings, and arrival-day turns get first call.
Dec-Mar
Mud season
Most properties slow down. We use the weeks for exterior sealing, roofline and utility-entry work, and the device checks that slip in winter.
Apr-May
Summer
Wasps and ants, wedding weekends and festival crowds. We schedule around the events you tell us about.
Jun-Sep
Early fall
Mice start looking for a warm building before the first snow. Mechanical rooms, laundry and kitchen edges come first.
Oct-Nov
Dates move with the snow. Tell us when your season opens and the crew plan follows.
For hotels, lodges and resorts
One number for every building on the property
Front desk, housekeeping and engineering all ask the same question: who do we call? You get one number, one named coordinator and one set of records.
We keep a written log for each building, by room or area, so what happened in one wing is never a guess. Service corridors, loading docks and laundry rooms are on the route, not an extra.
A single written log per building
A named technician who knows your service corridors
Scheduled checks of kitchens, laundry and loading areas, on the cadence you choose
What we handle
Mountain-town pests, handled in lodging
Mice and rodent exclusion
Mountain buildings draw mice in October. We look for gaps at utility entries, garage doors and roof edges, and seal them before we set anything.
Ants
Odor, crumbs and warm walls bring ants to kitchens, breakfast rooms and lower-level suites. We find the trail before we treat.
Flies and overwintering bugs
Cluster flies and boxelder bugs gather on sunny walls and upper floors in fall. We treat the building edge and show housekeeping what to look for.
Wasps and hornets
Nests under eaves, balconies and deck rails, handled early in summer where guests walk.
Bed bug response
An inspection, a plan the manager approves and a follow-up. Clearing a room can take more than one visit, and we say so up front.
Kitchens and laundry
Scheduled checks and monitoring in back-of-house areas, logged so the manager can read them.
The crew
Twelve people, and four you'll deal with
You'll talk to Sora, meet Mariano or Bree, and Merlene signs off on every proposal.
Mariano Lerma
Lead technician
Mariano leads the winter lodging crew and speaks Spanish with housekeeping teams directly.
Sora Saito
Service coordinator
Sora reads the text line and books windows with front desks. She is the person who writes back.
Bree Houston
Technician, second crew lead
Bree runs the second crew from late November and knows the service corridors of the larger buildings.
What managers and hosts say
Notes from people who run the rooms
“I texted a unit number before seven. The housekeeper on that floor never knew why a technician had been there, and the note on my desk the next morning said what was found and what to do.”
Ashlee G.Front office manager, boutique hotel
“I live two states away. The photo and the written note arrived before my cleaner's next turn, and nothing about it showed up in my guests' reviews.”
Hopeton M.Owner of two nightly-rental condos
“They worked through the building's laundry and loading areas in the mud-season weeks and gave our engineer a log he could read in two minutes.”
Trista W.Property manager, townhome community
Sample reviews.
Our route
Summit and Wasatch counties
Lodging properties in Park City and the valleys around it. Type a ZIP code to see whether your address is on the route.
- Summit County: Park City, Snyderville, Jeremy Ranch, Tuhaye, Promontory, Coalville, Wanship, Francis, Woodland, Peoa, Henefer · Most lodging work happens here. We plan Park City properties first, and the Snyderville Basin is a short drive from the shop.
- Wasatch County: Midway, Charleston, Daniel, Jordanelle · Midway and the Jordanelle shore are a regular run. We group these into one visit day where we can.
We don't go down into Salt Lake County or out to the Uinta Basin. Beyond Wasatch County, call and we'll say honestly whether the drive makes sense for a lodging property.
Questions
What managers ask before the first visit
Will guests know you were here?
We don't announce it. We wear a plain polo with no company name, one technician comes, and we use the service entrance where there is one. We can't promise a guest won't pass us in a hallway, and if a guest is in the room we only come when the manager asks us to.
Do you work while a guest is in the room?
Not unless you tell us to. The default is after checkout or while the room is empty. If a guest has already seen something, we'll tell you what to say and what to leave alone until we arrive.
Who sees the report?
The manager or owner who asked for it. We don't contact guests, we don't post anything and we don't put a room's name on a shared document. Anything that goes to a brand auditor or inspector is your decision.
Is the treatment safe for guests and pets?
We can't call any treatment safe, and no company should. Licensed applicators follow the product label, tell you where and for how long people and pets should stay out, and give you the product list on request. For a room, we tell you when it can go back in service according to the label.
How soon can you come?
That depends on the season and on when the line is open. Texts are read during the hours on this page, and the reply gives a window. We can't promise a time before we've seen the request.
What if the pest comes back?
If the pest we treated for returns in the same room or area within 30 days of a treatment, we come back to that area at no charge. A new problem somewhere else, or a room we weren't able to inspect, is a new visit. The terms are written on every proposal.
Start here
Tell us about the property
Text is fastest. The form works too, and a person writes back from the same number.
Call or text(435) 555-0101
Hours
- Monday – FridayToday
- 7 a.m. – 6 p.m.
- SaturdayToday
- 8 a.m. – 4 p.m.
- SundayToday
- Closed
From December to March the lodging line is also answered on Sundays, 8 a.m. – 12 p.m.