Service records
A log the manager can read in two minutes
Every visit ends with a written record. It's built for the person who has to explain it: the manager, the engineer, an inspector or a brand auditor.
Date and technician
Who came, when, and who let them in.
Area, by room or zone
The room, wing or area checked, and the areas we couldn't reach.
What was found
Findings in plain words, with a photo where it helps. No room is named on a shared document.
What was done
The work, the product's label name and what it says about re-entry, and any sealing or repair noted.
Monitoring checks
Each monitoring device's location and what was on it at the visit.
Next steps
What we recommend, what is yours to do, and the date of the return visit.
What a record is not
Four things a record can't do
It isn't a stamp
A record supports an audit against a brand standard or a health inspection. It doesn't approve your property, and we don't approve anything.
It isn't a pass
An inspector decides what passes. We make sure the paperwork shows what was checked and what was done.
It isn't a promise
The callback terms are on the proposal: 30 days, the same area, the same pest. A record documents work; it doesn't promise a result.
It isn't shared by default
Records go to the manager or owner. Anything that goes further is your decision.
Paper and screen
Kept as long as you need it
Records are kept for the property in a form you can print, forward or hand to an inspector.
Ask us how long your brand or your county expects records to be kept, and we set the schedule to match. If your property changes managers, the record stays with the property.
Printable summaries by building
A separate page for each area, so one room isn't named beside another
A copy to the owner and the manager, if you want both
See a sample record
Ask for a sample and a person sends one, with the rooms removed.